Statement on Ways to Bank
Like you, we’re taking prudent steps to be ready for any possible impact in our communities from the new coronavirus (COVID-19). Because we value the opportunity to serve our customers, we are making sure we’re ready to meet your needs, whatever may come. We’re planning how to staff our facilities, answer your calls, and process your transactions should this development impact our communities. We also value our team members and your safety, and we’re following the guidance of the relevant health authorities.
With Southern Bank’s digital banking options, you can be confident that you can bank wherever and whenever you need to.
Online and Mobile Digital Banking Options
You’ll be able to use Southern Bank’s digital tools and other resources for self-service banking and 24/7 account access. You can access your accounts online or by using the Southern Bank mobile app at your convenience.
If you haven’t enrolled for online access, it only takes a few minutes. Enroll now.
Online and in the app, you can:
- Transfer Money
- Deposit Checks
- Pay Bills (if you are enrolled in Bill Pay service)
- Check Balances
- Review Transactions
- Securely Message our Support Staff
Interactive Teller Machine Options
If you have to be out, drive up to one of our Interactive Teller Machines – ITM for short – and get a live, face-to-face video chat with one of our Personal Bankers. ITMs have extended hours: 7am-7pm Monday-Friday, and 7am-3pm on Saturdays.
From an ITM, you can:
- Withdraw from your checking/savings account
- Cash checks
- Deposit cash or checks to your checking/savings
- Make a loan payment
- Transfer funds
- Withdraw, deposit, or make a transfer to an HSA
- To find an ITM location near you, click here.
Traditional ATMs can be found at all Southern Bank locations. You can also use any MoneyPass ATM surcharge free.
Telephone Banking Option
Our customer resource center is available by phone at 1-855-452-7272.
Resource Center Hours of Operation 7am-7pm Monday- Friday 7am-3pm Saturday
It’s often easier and may be faster to manage your account digitally, especially if unusual events would cause wait times to be longer than usual.
The health and well-being of our customers, team members, and communities is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the new coronavirus (COVID-19) and we are committed to being responsive to the needs of our customers and team members as the situation evolves.
For additional information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov.