- Text Fraud Alerts
Our text service allows you to keep tabs on suspicious activity instantly
With interactive fraud alerts, if our system detects suspicious activity on your card, you'll receive a text message with details about the suspected transaction. All you have to do is respond to the text to confirm the transaction.
If you indicate the transaction is fraud, you'll receive another message with a number to call for follow-up. If not, you're all set. The system will mark the transaction as legitimate and you can get on with your day - simple as that.
If you are currently not receiving Fraud Alerts from Southern Bank, call 1-855-4KASASA to enroll. Once we have your cell phone number on file, you'll receive an initial text message with instructions to verify your enrollment and then you're all set. If there is suspicious activity, we'll send a text alert right away.