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Latest Branch Information

As of 3-20-2020 7:00 am:

The health and well-being of our customers, team members, and communities continues to be our top priority, which is why we are implementing additional precautionary measures to mitigate the spread of COVID-19.

Effective Monday, March 23rd, 2020, all Southern Bank locations will temporarily suspend lobby access and primarily operate as drive-thrus.  We continue to monitor the situation based on the guidance of health authorities.  In addition, certain lobby visits will be offered by appointment only (see “By Appointment Banking Option” below).

Our online and mobile services, ATMs/ITMs, and telephones all remain available to our customers and community members.

Thank you for your understanding over this time period as we adapt to a quickly changing environment.  Your trust and confidence are extremely important to us.  We remain committed to you, our customer.  Your bank is well capitalized with ample liquidity to meet your needs and the needs of our communities.

We understand that some of our clients may be experiencing hardships due to the current situation and we are prepared to discuss how we might be able to help with your needs.  Please call (855) 452-7272 to discuss your options with a Southern Bank team member. 

Ways to bank in the current environment:

Drive-Thru Banking Option
All Southern Bank locations have drive-thru lanes and/or Interactive Teller Machines (ITM) that are open for business, or have a nearby location that does. To find the drive-thru hours of operation for the branch nearest you, visit our locations and hours page.

Live Telephone Banking Option
Our Customer Resource Center is open 7AM-7PM Monday-Friday and 7AM-3PM on Saturdays and is available by phone at (855) 452-7272.

Our Resource Center can assist you with:

  • Certificate of Deposit renewals
  • Report suspected fraud
  • Debit Card questions
  • Digital (Online/Mobile) banking questions
  • Transfer money between accounts
  • Make a loan payment from your Southern Bank account
  • Place stop payment orders
  • Update contact information

ATM/ITM Banking Option
Get a live, face-to-face video chat with one of our Personal Bankers at our Interactive Teller Machines.  ITMs have extended hours: 7AM-7PM Monday-Friday, and 7AM-3PM on Saturdays.

From an ITM, you can:

  • Withdraw from your checking/savings account
  • Cash checks
  • Deposit cash or checks to your checking/savings account
  • Make a loan payment
  • Transfer funds
  • Withdraw, deposit, or make a transfer to an HSA

To find an ITM location near you, click here.

Our ATMs can be found at most Southern Bank locations and are ready to dispense cash.  You can also withdraw cash with no surcharge fee from any MoneyPass ATM.

Online and Mobile Digital Banking Options
You can bank 24 hours a day, 7 days a week using Southern Bank’s digital tools and other resources for self-service banking. You can access your accounts online or by using the Southern Bank mobile app at your convenience.

If you haven’t enrolled for online access, it only takes a few minutes. Enroll now.

Already enrolled? 
Download the Southern Bank mobile app for iPhone
Download the Southern Bank mobile app for Android

Online and in the app, you can:

  • Transfer money
  • Deposit checks
  • Pay bills (if you are enrolled in Bill Pay service)
  • Check balances
  • Review transactions
  • Securely message our support staff

By Appointment Banking Option
In order to limit the number of people coming into a branch, we are offering appointment-only banking for the following activities:

  • Safe deposit box access
  • Essential loan meetings
  • Other urgent matters which cannot be addressed over the phone

When making an appointment for one of these activities, please be prepared to answer some health screening questions. This is for everyone’s safety.

Be Aware of Increased Fraudulent Attempts:
Scammers and fraudsters are using the COVID-19 pandemic to attempt to take advantage of bank customers across the country.  Remember, Southern Bank will never ask for your sensitive information like your Personal ID, Password, Full Social Security Number, or Personal Identification Number (PIN). We would never contact you to ask you for your Account Number. For your safety, never share this information with anyone at any time. 

If you receive correspondence asking for your sensitive information, or would like to report a suspicious message, forward it to [email protected] or call Southern Bank Customer Service immediately at 855-452-7272.

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We want to assure you we are actively implementing best practices in our branches and offices as recommended by the Centers for Disease Control and Prevention (CDC). Thank you for being a Southern Bank customer and please know that while we share your concerns about COVID-19, we remain committed to providing you with the best possible service. We appreciate the opportunity to serve you. (END OF MESSAGE, 3.20.2020)



We're here for you.

03.13.2020
A Message to Our Customers:

Like you, we’re taking prudent steps to be ready for any possible impact in our communities from the new coronavirus (COVID-19). Because we value the opportunity to serve our customers, we  are making sure we’re ready to meet your needs, whatever may come. We’re planning how to staff our facilities, answer your calls, and process your transactions should this development impact our communities. We also value our team members and your safety, and we’re following the guidance of the relevant health authorities.

With Southern Bank’s digital banking options, you can be confident that you can bank wherever and whenever you need to.


Online and Mobile Digital Banking Options
You’ll be able to use Southern Bank’s digital tools and other resources for self-service banking and 24/7 account access. You can access your accounts online or by using the Southern Bank mobile app at your convenience.

If you haven’t enrolled for online access, it only takes a few minutes. Enroll now.

Already enrolled? 
Download the Southern Bank mobile app for iPhone
Download the Southern Bank mobile app for Android

Online and in the app, you can:

  • Transfer Money
  • Deposit Checks
  • Pay Bills (if you are enrolled in Bill Pay service)
  • Check Balances
  • Review Transactions
  • Securely Message our Support Staff

Interactive Teller Machine Option
If you have to be out, drive up to one of our Interactive Teller Machines – ITM for short – and get a live, face-to-face video chat with one of our Personal Bankers. ITMs have extended hours: 7am-7pm Monday-Friday, and 7am-3pm on Saturdays.

From an ITM, you can:

  • Withdraw from your checking/savings account
  • Cash checks
  • Deposit cash or checks to your checking/savings
  • Make a loan payment
  • Transfer funds
  • Withdraw, deposit, or make a transfer to an HSA

To find an ITM location near you, click here.
Traditional ATMs can be found at all Southern Bank locations.  You can also use any MoneyPass ATM surcharge free.


Telephone Banking Option
Our customer resource center is available by phone at 1-855-452-7272

Resource Center Hours of Operation
7am-7pm Monday- Friday
7am-3pm Saturday

It’s often easier and may be faster to manage your account digitally, especially if unusual events would cause wait times to be longer than usual.

The health and well-being of our customers, team members, and communities is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the new coronavirus (COVID-19) and we are committed to being responsive to the needs of our customers and team members as the situation evolves.

For additional information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov.