Press Releases

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Southern Bank is First in Region to Introduce Video Banking

Service hours extended through Interactive Teller technology

For Immediate Release:  October 27, 2015

Media Contact: Tiffany Jenkins, Senior Marketing Officer (573) 778-1863

Southern Bank is the first bank in the region to introduce Interactive Teller technology, also known as ITMs, at select branches.  An Interactive Teller machine looks like an ATM, the difference is the customer can have a real time, face-to-face conversation with a Southern Bank Personal Banker at the machine.  This allows customers to complete at least 95 percent of banking transactions with a live person just as they would inside the bank or through the drive through lane.  

Southern Bank, headquartered in Poplar Bluff, has deployed several ITMs throughout branches in Southern Missouri and Northern Arkansas, including the bank’s main branch on Vine Street in Poplar Bluff, along with branches in Springfield, Jonesboro, and Thayer.  The new bank headquarters currently being built on Oak Grove Road, scheduled to open in early Spring, will also have two ITMs available to customers.      

 “The Interactive Teller technology gives Southern Bank the ability to better serve our customers by offering additional banking choices and extended hours for added convenience,” said Southern Bank Chief Operations Officer, Kimberly Capps.     

 The Interactive Teller service is available at all ITMs from 7:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:00 p.m. on Saturday.  The ITM can also offer regular ATM services 24 hours a day. 

The ITMs offer instant two-way audio and video interaction with a Southern Bank Personal Banker located at a centralized location at the bank’s headquarters in Poplar Bluff, Missouri.  Transactions at the ITM are just as secure as if the customer were doing a face-to-face transaction and processed exactly the same way.  For security purposes, all transactions are recorded and customers are asked to scan in personal identification to authorize the transaction. 

 At least 95 percent of the transactions customers can do with a face-to-face teller can be done at an ITM.  Customers can make deposits, withdrawals, transfers, loan payments, cash checks, and more.  The Southern Bank Personal Banker will offer instructions on how to complete every step of the transaction. 

Capps said, “The Interactive Teller machines give Southern Bank an advantage in bringing our customers technology that the larger banks here don’t have, while still keeping the most important aspect of a community bank intact with personal customer service”.

Southern Bank First in Region to Put Fraud Protection in the Hands of Cardholders

For Immediate Release: July 29, 2015

Media Contact: Tiffany Jenkins, Senior Marketing Officer (573) 778-1863

Southern Bank is the first bank in the region to put the power of fraud protection for debit cards directly into the hands of customers. The revolutionary CardValet app is the smarter way for customers to protect and manage their debit card. By simply downloading the app, customers can control when, where and how their card is used.

In 2014, more than 15 percent of Americans reported being victims of credit and debit card fraud, according to research from the United States Federal Trade Commission and the U.S. Department of Justice. An alarming 23 percent of fraud was committed by utilizing lost or stolen cards, with the total amount of credit card fraud worldwide exceeding $5.5 billion.

CardValet is a mobile application offered exclusively to Southern Bank account holders that can be downloaded from the Apple App Store or Google Play Store. Using CardValet, cardholders can immediately turn off their card if it is lost or stolen, or when it simply is not in use. Cardholders can also establish spending limits to allow transactions up to a certain dollar value and decline transactions when amounts exceed predefined thresholds. In addition, transactions can be monitored or controlled for specific merchant categories, such as travel, restaurants, or entertainment, and can be denied or reported for specific types of merchants.

Alerts can also be established to inform cardholders of specific types of transactions. CardValet can send an alert when a card is used, when a transaction is approved and exceeds any of the options established by the cardholder, or when a card transaction has been attempted but has been declined based on the parameters established. Cardholders will also be able to monitor accounts with linked access, such as teenagers with debit cards on a parent's account or employees of small businesses with their own debit cards on a small business account.

"Southern Bank is excited to be the first in our region to bring this level of protection against fraud to our customers. With increased cases of fraud and financial information being compromised through various data breaches, we felt it was critical to offer our customers additional ways to protect themselves," said Kimberly Capps, Executive Vice President and Chief Operations Officer at Southern Bank.


For Immediate Release: April 1, 2015

CONTACT: Matt Funke, CFO (573) 778-1809

Southern Bank announced today that it was included in the 2014 edition of SNL Financial's annual listing of top 100 community banks. Among all publicly-traded community banks in the United States, Southern Bank's 2014 performance was ranked 10th. Among all public and privately owned community banks in the listing, Southern Bank was ranked 63rd. Southern Bank is a subsidiary of Southern Missouri Bancorp, Inc., which trades under the ticker "SMBC" on the NASDAQ Global Market. Information which may be of interest to current or potential investors is available here.

From its 1887 founding as a building and loan association, Southern Bank has grown to a full-service commercial bank focused on pairing community bank service with the latest technology in delivering financial services to its valued customers. The bank operates 35 physical banking facilities in Missouri and Arkansas, and also makes electronic banking services available through its website at http://www.bankwithsouthern.com.

Southern Bank was selected by SNL Financial based on criteria including its profitability, asset quality, efficiency, and loan growth. This marks the fifth consecutive year that Southern Bank has been included in SNL's annual listing of top community banks.

At December 31, 2014, Southern Bank reported assets of $1.3 billion, up from $941 million a year earlier. The loan portfolio of $1.0 billion grew 36% from the year prior. During 2014, Southern Bank added three locations in Arkansas via its merger with Citizens State Bank, and added ten locations in Missouri when it merged with Peoples Bank of the Ozarks.

SNL Financial is a leading provider of news and data on a number of industries, including banking, financial services, insurance, real estate, energy, and media/communications. Leading investment banks, investment managers, corporate executives, rating agencies, government agencies, consulting firms, and media rely on SNL to provide the best possible information on companies in the sectors they cover.

Southern Missouri Bancorp Celebrates 20 Years on NASDQ

For Immediate Release: 4/15/14

Media Contact: Tiffany Jenkins, Senior Marketing Officer (573) 778-1863

Southern Missouri Bancorp, Inc. (Nasdaq: SMBC), the parent company of Southern Bank, celebrated its 20th year listed as a publicly-traded stock company on NASDAQ. Southern Missouri Bancorp's initial public offering was April 13, 1994. To commemorate the occasion, Southern Missouri Bancorp was featured on the NASDQ Display Tower in Time Square, New York City, New York.

Southern Bank has served the financial needs of America's Heartland for more than 125 years, making it one of the oldest financial institutions headquartered in the region. Originally chartered in 1887 as a mutual institution, Southern Bank's founders deposited $100,000 in the Poplar Bluff Loan and Building in order to provide financing to families in the community to buy or build a home.

Southern Bank is now a $1 billion financial institution, with 25 locations in Missouri and Arkansas. With the announcement in February of its agreement to add another 10 facilities in southwest Missouri through the acquisition of Peoples Bank of the Ozarks, Southern Bank continues to grow.