2-Careers-shutterstock_148109642.jpg
Mobile-Careers-shutterstock_148109642.jpg

Career Opportunities

Job Openings

See current openings listed below with title, location and brief description. You can apply for the posting by using the link below that particular job description which will take you to an online application. You will have the option of attaching a resume (recommended).

Personal Banker - Part Time

West Plains

STATUS:  Part Time

LOCATION:  West Plains

DESCRIPTION:  Responsible for selling Southern Bank products to existing customers and prospects. Responsible for expanding and deepening customer relationships by identifying and matching customer needs throughout business and consumer banking.

As a valued colleague of Southern Bank you play a critical role in delivering an exceptional customer experience during every interaction. Expectations of this position require the ongoing focus on building solid and long lasting relationships by engaging all customers in a positive manner. Colleagues should provide customers a positive experience that includes undivided attention, straightforward and knowledgeable service and insure that the customer’s best interests are our number one priority. Consistency around customer experience guidelines is key and expected from all of our colleagues. Our goal is to simplify the customer experience and deliver outstanding service to every customer, every time.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Identifies needs and refers customers to other lines of business which can best meet their needs. Sells bank products to new and existing customers, using the established company sales process while maintaining sales and procedural proficiency in all services offered at the bank. Performs joint calls to further develop relationships.

  • Ensures positive public perception by extending a warm welcome to existing or potential customers, and identifies their needs, presenting solutions through product benefits, overcoming resistance, completing the sale, and nurturing relationships. Personally commits to consistently exceeding customer expectations, every time, everywhere.

  • Opens new deposit and related accounts and processes changes to existing accounts. Requires understanding of sales, products, benefits, account ownership, forms, and procedures. Ensures that new accounts are properly processed and cross-sell opportunities are identified and pursued.

  • Opens deposit and consumer loan accounts, verifies changes to existing accounts, answers customer questions, and resolves related account problems to ensure customer satisfaction.

  • Prepares all documents, assists customers with signing documents necessary to complete transactions, and receives initial deposits and/or transfer funds from existing accounts.

  • Assists the Customer Service Manager in the sales training and development of other office staff. Helps prepare reports and sales aids.

  • Performs intermediate duties and support related to branch operational activities and financial services.

  • Participates in community and business functions/groups to ensure a positive image for the bank within their market place.

  • Opens or closes bank, performing routine functions in preparation of the start or end of day’s activities, including ATM balancing and/or servicing.

  • Acts as a mentor and trainer for other Personal Bankers within an office or region. May perform some sales coaching activities for the office, both for Personal Bankers and Tellers.

  • May provide backup to Customer Service Manager in their absence.

  • Maintains sufficient proficiency in Teller operations to perform related transactions like inquiries and new account posting. The position of Personal Banker also is required to be fully knowledgeable and skilled in the areas of teller, vault, safe deposit, processing and boarding DDA lines of credit, discussing and accepting credit applications. 

  • May need to attend business appointments as well as conduct financial literacy presentations periodically.

 

QUALIFICATIONS

  • Should be comfortable with marketing techniques, such as cold-calling, to help build a customer base.

  • Excellent customer service skills.
  • High school diploma or equivalent.

  • Minimum 3-5 years experience.

  • Good typing, oral and written communication skills.

  • Strong sales-oriented personality with outgoing and professional manner.

BENEFITS:  Include holiday pay and paid time off.

DEADLINE:  Until Filled

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties & responsibilities.

Apply for this position

Personal Banker

Nixa Fremont Hills

STATUS:  Full Time

LOCATION:  Nixa Fremont Hills

DESCRIPTION:  Responsible for selling Southern Bank products to existing customers and prospects. Responsible for expanding and deepening customer relationships by identifying and matching customer needs throughout business and consumer banking.

As a valued colleague of Southern Bank you play a critical role in delivering an exceptional customer experience during every interaction. Expectations of this position require the ongoing focus on building solid and long lasting relationships by engaging all customers in a positive manner. Colleagues should provide customers a positive experience that includes undivided attention, straightforward and knowledgeable service and insure that the customer’s best interests are our number one priority. Consistency around customer experience guidelines is key and expected from all of our colleagues. Our goal is to simplify the customer experience and deliver outstanding service to every customer, every time.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Identifies needs and refers customers to other lines of business which can best meet their needs. Sells bank products to new and existing customers, using the established company sales process while maintaining sales and procedural proficiency in all services offered at the bank. Performs joint calls to further develop relationships.

  • Ensures positive public perception by extending a warm welcome to existing or potential customers, and identifies their needs, presenting solutions through product benefits, overcoming resistance, completing the sale, and nurturing relationships. Personally commits to consistently exceeding customer expectations, every time, everywhere.

  • Opens new deposit and related accounts and processes changes to existing accounts. Requires understanding of sales, products, benefits, account ownership, forms, and procedures. Ensures that new accounts are properly processed and cross-sell opportunities are identified and pursued.

  • Opens deposit and consumer loan accounts, verifies changes to existing accounts, answers customer questions, and resolves related account problems to ensure customer satisfaction.

  • Prepares all documents, assists customers with signing documents necessary to complete transactions, and receives initial deposits and/or transfer funds from existing accounts.

  • Assists the Customer Service Manager in the sales training and development of other office staff. Helps prepare reports and sales aids.

  • Performs intermediate duties and support related to branch operational activities and financial services.

  • Participates in community and business functions/groups to ensure a positive image for the bank within their market place.

  • Opens or closes bank, performing routine functions in preparation of the start or end of day’s activities, including ATM balancing and/or servicing.

  • Acts as a mentor and trainer for other Personal Bankers within an office or region. May perform some sales coaching activities for the office, both for Personal Bankers and Tellers.

  • May provide backup to Customer Service Manager in their absence.

  • Maintains sufficient proficiency in Teller operations to perform related transactions like inquiries and new account posting. The position of Personal Banker also is required to be fully knowledgeable and skilled in the areas of teller, vault, safe deposit, processing and boarding DDA lines of credit, discussing and accepting credit applications. 

  • May need to attend business appointments as well as conduct financial literacy presentations periodically.

 

QUALIFICATIONS

  • Should be comfortable with marketing techniques, such as cold-calling, to help build a customer base.

  • Excellent customer service skills.
  • High school diploma or equivalent.

  • Minimum 3-5 years experience.

  • Good typing, oral and written communication skills.

  • Strong sales-oriented personality with outgoing and professional manner.

BENEFITS:  Include health, dental, vision, and life insurance, paid time off and 401(k).

DEADLINE:  Until Filled

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties & responsibilities.

Apply for this position

Retail Product Specialist - Part Time

Poplar Bluff

STATUS:  Part Time

LOCATION:  Poplar Bluff

DESCRIPTION: 

Assists with various retail product operational duties in order to offer excellent customer service to our branches and customers.
 
ESSENTIAL DUTIES & RESPONSIBILITIES
·         Assists with review of Internet Banking applications and secure messages;
·         Assists with review of Internet Banking report review;
·         Assists with data clean up on Internet Banking;
·         Assists with Cash Management set up and customer service;
·         Assists with Remote Deposit set up and monthly review;
·         Assists with Debit/ATM card ordering and maintenance;
·         Assists with REG E check card disputes;
·         Assists with Debit/ATM card clean up;
·         Assists with the daily ODP program processing; and,
·         Completes and performs any other duties as assigned.
 
QUALIFICATIONS/EDUCATION/EXPERIENCE
  • High school diploma or equivalent;
  • Good organizational skills;
  • Excellent customer service skills;
  • Good interpersonal communication and computer skills; and,
  • Highly attentive to detail and able to multi-task in a fast-paced environment.

BENEFITS:  Include holiday pay and paid time off.

DEADLINE:  August 31, 2016

 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties & responsibilities.

Apply for this position

Personal Banker

Springfield - Sunshine

STATUS:  Full Time

LOCATION:  Springfield - Sunshine

DESCRIPTION:  Responsible for selling Southern Bank products to existing customers and prospects. Responsible for expanding and deepening customer relationships by identifying and matching customer needs throughout business and consumer banking.

As a valued colleague of Southern Bank you play a critical role in delivering an exceptional customer experience during every interaction. Expectations of this position require the ongoing focus on building solid and long lasting relationships by engaging all customers in a positive manner. Colleagues should provide customers a positive experience that includes undivided attention, straightforward and knowledgeable service and insure that the customer’s best interests are our number one priority. Consistency around customer experience guidelines is key and expected from all of our colleagues. Our goal is to simplify the customer experience and deliver outstanding service to every customer, every time.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Identifies needs and refers customers to other lines of business which can best meet their needs. Sells bank products to new and existing customers, using the established company sales process while maintaining sales and procedural proficiency in all services offered at the bank. Performs joint calls to further develop relationships.

 

  • Ensures positive public perception by extending a warm welcome to existing or potential customers, and identifies their needs, presenting solutions through product benefits, overcoming resistance, completing the sale, and nurturing relationships. Personally commits to consistently exceeding customer expectations, every time, everywhere.

 

  • Opens new deposit and related accounts and processes changes to existing accounts. Requires understanding of sales, products, benefits, account ownership, forms, and procedures. Ensures that new accounts are properly processed and cross-sell opportunities are identified and pursued.

     

  • Opens deposit and consumer loan accounts, verifies changes to existing accounts, answers customer questions, and resolves related account problems to ensure customer satisfaction.

     

  • Prepares all documents, assists customers with signing documents necessary to complete transactions, and receives initial deposits and/or transfer funds from existing accounts.

     

  • Assists the Customer Service Manager in the sales training and development of other office staff. Helps prepare reports and sales aids.

     

  • Performs intermediate duties and support related to branch operational activities and financial services.

     

  • Participates in community and business functions/groups to ensure a positive image for the bank within their market place.

     

  • Opens or closes bank, performing routine functions in preparation of the start or end of day’s activities, including ATM balancing and/or servicing.

     

  • Acts as a mentor and trainer for other Personal Bankers within an office or region. May perform some sales coaching activities for the office, both for Personal Bankers and Tellers.

     

  • May provide backup to Customer Service Manager in their absence.

     

  • Maintains sufficient proficiency in Teller operations to perform related transactions like inquiries and new account posting. The position of Personal Banker also is required to be fully knowledgeable and skilled in the areas of teller, vault, safe deposit, processing and boarding DDA lines of credit, discussing and accepting credit applications.

     

  • May need to attend business appointments as well as conduct financial literacy presentations periodically.

 

QUALIFICATIONS:

  • Should be comfortable with marketing techniques, such as cold-calling, to help build a customer base.

 

  • Excellent customer service skills.

     

  • High school diploma or equivalent.

     

  • Minimum 3-5 years experience

     

  • Good typing, oral and written communication skills.

     

  • Strong sales-oriented personality with outgoing and professional manner. 

BENEFITS:  Include health, dental, vision, and life insurance, paid time off and 401(k).

DEADLINE:  August 31, 2016

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties & responsibilities.

Apply for this position

Account Service Representative - Part Time

Searcy

STATUS:  Part Time

LOCATION:  Searcy

DESCRIPTION: Provides a variety of customer savings, checking and credit account transactions, as well as other customer services.

       DUTIES & RESPONSIBILTIES
·Responds to customer and employee requests and questions in an accurate, timely and professional manner.
·Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
·Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
·Promotes and explains other financial institution services such as consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler’s checks and money orders.
·Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts.
·Places holds on accounts for uncollected funds.
·Counts, checks and packages coins and currency.
·Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated proof sheet. Reports any discrepancies to the CSM as necessary.
·Ensures that the teller station is properly stocked with forms, supplies, etc.
·Reports malfunctions of teller terminals and other equipment used at the teller station.
·Is responsible for checking night depository bags and recording proper information on the financial institution’s forms.
·Assists customers with account maintenance.
·Assists customers in the safe deposit box area to open a new account or access a box.
·Answers incoming calls and directs them to other employees.
·Verifies money received or sent for deposit in the financial institution vault at designated times and records the deposits in ledgers.
·Balances the vault on a daily basis and maintains cash limits set by the board of directors and as stated in insurance policy contracts.
·Accepts requests for name and address changes, checks reorder forms and similar special services.
·Processes daily, monthly and quarterly dividend checks, stop payments and reissue requests.
·Processes monthly canceled signature cards.
·Processes certificate of deposit maturity notices.
·Prepares and distributes error-free rate sheets. Processes rate index changes.
·Processes estate verifications and inheritance tax reporting.
·Other duties as assigned.
      EDUCATION & EXPERIENCE
·High school diploma or equivalent.
·Successful completion of in-house training (if available) or other approved training program.
·Good interpersonal communication and computer skills; ability to operate standard office equipment.
·Excellent customer service skills.

BENEFITS:  Include holiday pay and paid time off.

DEADLINE:  Until Filled

Apply for this position

Account Service Representative - Part Time

Jonesboro - SW

STATUS:  Part Time

LOCATION:  Jonesboro SW

DESCRIPTION: Provides a variety of customer savings, checking and credit account transactions, as well as other customer services.

       DUTIES & RESPONSIBILTIES
·Responds to customer and employee requests and questions in an accurate, timely and professional manner.
·Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
·Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
·Promotes and explains other financial institution services such as consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler’s checks and money orders.
·Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts.
·Places holds on accounts for uncollected funds.
·Counts, checks and packages coins and currency.
·Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated proof sheet. Reports any discrepancies to the CSM as necessary.
·Ensures that the teller station is properly stocked with forms, supplies, etc.
·Reports malfunctions of teller terminals and other equipment used at the teller station.
·Is responsible for checking night depository bags and recording proper information on the financial institution’s forms.
·Assists customers with account maintenance.
·Assists customers in the safe deposit box area to open a new account or access a box.
·Answers incoming calls and directs them to other employees.
·Verifies money received or sent for deposit in the financial institution vault at designated times and records the deposits in ledgers.
·Balances the vault on a daily basis and maintains cash limits set by the board of directors and as stated in insurance policy contracts.
·Accepts requests for name and address changes, checks reorder forms and similar special services.
·Processes daily, monthly and quarterly dividend checks, stop payments and reissue requests.
·Processes monthly canceled signature cards.
·Processes certificate of deposit maturity notices.
·Prepares and distributes error-free rate sheets. Processes rate index changes.
·Processes estate verifications and inheritance tax reporting.
·Other duties as assigned.
      EDUCATION & EXPERIENCE
·High school diploma or equivalent.
·Successful completion of in-house training (if available) or other approved training program.
·Good interpersonal communication and computer skills; ability to operate standard office equipment.
·Excellent customer service skills.

BENEFITS:  Include holiday pay and paid time off.

DEADLINE:  Until Filled

Apply for this position

Loan Processor

Poplar Bluff - Vine

STATUS:  Full Time

LOCATION:  Poplar Bluff - Vine

DESCRIPTION:   Generates all of the documents for the loan department as well as setting all loans up on the CIF computer system and manages the loan files on all outstanding loans.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Creates loan documents for all types of loans (consumer, real estate, commercial, secondary market) in a timely manner according to bank and regulatory guidelines;
  • Checks and insures that all proper authority has been received to create the documents;
  • Inputs the new loan information into the CIF on the core system;
  • Inputs any file maintenance on CIF;
  • Maintains the document tracking for certain loans;
  • Assists with flood program management; and,
  • Assists with miscellaneous other job duties.

QUALIFICATIONS/EDUCATION/EXPERIENCE:

  • High school diploma or general education degree (GED);
  • Previous experience/job knowledge in loan processing or loan-related functions is preferred but not required.
  • Good interpersonal communication and computer skills;
  • Highly attentive to detail and able to multi-task in a fast paced environment; and,
  • Strong typing skills.

BENEFITS:  Include health, dental, vision, and life insurance, paid time off, and 401(k).

DEADLINE:  September 6, 2016

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties & responsibilities.

Apply for this position

IT Tech - Night Processor - Part Time

Poplar Bluff

STATUS:  Part Time

HOURS:  Approximately 3:30 PM - 8:00 PM, Monday - Friday

LOCATION:  Poplar Bluff

DESCRIPTION:   Responsible for evening processing work; ATM and Mobile deposit verifications.

 

ESSENTIAL DUTIES & RESPONSIBILITIES:

  •  Responsible for nightly processing of daily teller work;
  •  Responsible for sending file for statements and notices to PCS for outsourcing;
  •  Uploads cash letter to Federal Reserve;
  • Reviews the ATM image file, Remote Capture Consumer and Remote Capture Commercial;
  •  Assists with miscellaneous other job duties.

 

QUALIFICATIONS/EDUCATION/EXPERIENCE:

  • High school diploma or general education degree (GED);
  • Knowledge of teller transactions a plus;
  • Basic computer skills; and,
  •  Strong typing skills.

 

BENEFITS:  Include holiday pay and paid time off.

DEADLINE:  September 6, 2016

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties & responsibilities.

Apply for this position

Account Service Representative - Part Time

Matthews

STATUS:  Part Time, Mon - Fri  9am - 3pm;  Saturdays

LOCATION:  Matthews

DESCRIPTION: 

Provides a variety of customer savings, checking and credit account transactions, as well as other customer services.
        DUTIES & RESPONSIBILTIES:
·Responds to customer and employee requests and questions in an accurate, timely and professional manner.
·Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
·Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
·Promotes and explains other financial institution services such as consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler’s checks and money orders.
·Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts.
·Places holds on accounts for uncollected funds.
·Counts, checks and packages coins and currency.
·Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated proof sheet. Reports any discrepancies to the CSM as necessary.
·Ensures that the teller station is properly stocked with forms, supplies, etc.
·Reports malfunctions of teller terminals and other equipment used at the teller station.
·Is responsible for checking night depository bags and recording proper information on the financial institution’s forms.
·Assists customers with account maintenance.
·Assists customers in the safe deposit box area to open a new account or access a box.
·Answers incoming calls and directs them to other employees.
·Verifies money received or sent for deposit in the financial institution vault at designated times and records the deposits in ledgers.
·Balances the vault on a daily basis and maintains cash limits set by the board of directors and as stated in insurance policy contracts.
·Accepts requests for name and address changes, checks reorder forms and similar special services.
·Processes daily, monthly and quarterly dividend checks, stop payments and reissue requests.
·Processes monthly canceled signature cards.
·Processes certificate of deposit maturity notices.
·Prepares and distributes error-free rate sheets. Processes rate index changes.
·Processes estate verifications and inheritance tax reporting.
·Other duties as assigned.
       EDUCATION & EXPERIENCE:
·High school diploma or equivalent.
·Successful completion of in-house training (if available) or other approved training program.
·Good interpersonal communication and computer skills; ability to operate standard office equipment.

·Excellent customer service skills.

·Other duties as assigned.
BENEFITS:  Include holiday pay and paid time off.
DEADLINE:  September 6, 2016

Apply for this position

Accounting Clerk

Poplar Bluff

STATUS:  Full Time

LOCATION:  Poplar Bluff

DESCRIPTION:  Processes accounts payable transactions, responsible for conducting various transactions through Fedline, reconciles various general ledger and internal deposit accounts including correspondent accounts for the bank, while observing internal controls. This includes review and verification of all bills for accuracy and proper approval, check preparation and correspondence mailing. 

 
       ESSENTIAL DUTIES & RESPONSIBILITIES:
·         Processes invoices and check requests; generates weekly check runs and reports;
·         Completes daily, bi-weekly and monthly reconciliation of various internal GL accounts, insuring accurate processing and posting of all account entries;
·         Maintains correspondent bank accounts;
·         Processes unclaimed property reporting annually for Missouri and Arkansas;
·         Prepares various tax payments;
·         Processes transactions through all areas of Fed Line (ACH processing, cash orders, wires, cash letter receipt/sending, adjustments, etc.);
·         Ensures timely mailing of interest checks; and,
·         Completes other duties assigned by the accounting department. 
 
       QUALIFICATIONS/EDUCATION/EXPERIENCE:
  • High school diploma or equivalent;
  • Good organizational skills;
  • Highly attentive to detail and able to multi-task in a fast-paced environment.
  • Good interpersonal communication and computer skills; ability to operate standard office equipment, including spreadsheets, data entry via 10-key, and keyboarding; and,
  • Excellent attention to details.
  
BENEFITS:  Include health, dental, vision, and life insurance, paid time off, and 401(k).
DEADLINE:  September 8, 2016
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties & responsibilities.

Apply for this position

Call Center Specialist - Part Time

Poplar Bluff

STATUS:  Part Time

LOCATION:  Poplar Bluff

DESCRIPTION: 

Provides quality service and sells appropriate products via telephone to bank customers in an efficient and professional manner. Researches and resolves customer requests and answers customer inquiries with regard to account maintenance, balance transfers, stop payments, statement requests, etc. 
        ESSENTIAL DUTIES & RESPONSIBILITIES:
·         Receives and fields incoming customer service calls;
·         Promotes strong and lasting customer relationships through the Call Center environment in an efficient and highly professional manner;
·         Achieves a high level of success by understanding customer needs and identifying opportunities to grow the bank;
·         Provides exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquires, with the support of more experienced personnel; displays positive, professional tone, exhibits empathy when required, delivers key attributes and provides a WOW! experience for the customer;
·         Arrives on time, logs in and is ready to receive/make customer calls as scheduled throughout the shift;
·         Identifies and refers customers as well as potential customers to the appropriate personnel as needed;
·         Maintains security over customer information;
·         Responsible for thorough knowledge of all bank products offered;
·         Responsible for knowledge and expertise in utilizing technology and numerous software packages used by the bank;
·         Performs quality control functions, various reporting and tracking of performance; and,
·         Completes and performs any other duties assigned
 
      QUALIFICATIONS/EDUCATION/EXPERIENCE:
  • High school diploma or equivalent.
  • Up to one year related experience in retail customer service, banking or call center is beneficial, but not required
  • Experience in financial sales or retail sales preferred
  • Ability to use/learn current technology and software applications related to position
  • Must have solid customer service and problem resolution skills
  • Requires good follow through
  • Excellent interpersonal, verbal and written skills required
  • Strong organizational skills
 
BENEFITS:  Include holiday pay and paid time off.
DEADLINE:  Until Filled
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties & responsibilities.

Apply for this position

Please be advised that we do not accept resumes or applications if not received for a bona fide opening. Southern Bank is an Equal Employment Opportunity Employer - Minority/Female/Disability/Vet.

Applicants have rights under Federal Employment Laws:

En Espanol:

E-Verify

Southern Bank participates in E-Verify. Please read the materials below for more information.

En Espanol: